Terms & Conditions

Reservation – When booking the apartment you pay 30% of the value of your booking on the day of the booking and pay the remaining balance not less than 2 months before arrival.

If the booking of the apartment is done less than 2 months prior to the arrival a 100% payment of the value of the booking including the security deposit is required on the day of booking.

Upon receiving the final payment you will receive your key code for the apartment by e-mail and by post. If the mail fails to reach you please contact us as soon as possible to ensure your access to the apartment. Should you fail to settle your final balance on the due date, we will presume that you do not wish to proceed with your booking and we shall treat this as a cancellation of your booking.

Security Deposit – A security deposit of € 750,- will be required to be paid with your final balance. This security deposit will be returned to either your credit card or bank account from where the payment came from, providing there is no reason for part or total retention. You will be informed in writing of any deductions for breakages etc. See also the requirements upon departure below.

Change of booking – Should you wish to move your booking from one week to another, your payment will follow you. However we shall charge you a handling fee of 15% of the value of your booking, for the transfer and the reorganization of the calendar and data etc. Please contact us in this case. Changes of dates are possible up to 60 days prior to your arrival date.

Cancellation – Your booking deposit of 30% is non-refundable. Should you cancel less than 60 days prior to your arrival we always charge a 100% cancellation charge. We therefore strongly suggest you take out suitable travel insurance to insure against the eventuality of cancellation. However, if it is possible for us to re-book the apartment to someone else, you will be refunded up to 50% of the value of your booking - depending on the "last minute price" gained from a possible replacement booking.

Payment – Payments are done to either our Dutch or French bank accounts using IBAN and BIC (swift) codes or per credit card via PayPal. Details will follow upon reservation/booking.

Arrival – The apartment will be made available to you from 17:00 on the day of your arrival, this is to ensure sufficient time to prepare the apartment for your arrival. Should you have any special requests for access prior to this time please let us know and we will do our utmost to assist. However we cannot give any guarantees that we will be able to comply.

Departure – On the day of your departure you will need to vacate the apartment by 10:00 in order to assist us. We expect you to ensure that all bins are emptied from the bedrooms, kitchen and bathrooms and that you have cleaned the kitchen, emptied the dishwasher and not left any dirty dishes or glasses in the apartment. Failure to comply with the above can result in a retention of your refundable security deposit.

Other terms - We have the right to cancel any options, reservations or confirmed bookings at any time, before or during a guest's stay, if we feel the booking party is not reliable, sound, trustworthy or sane or if we have any doubts about guest's intensions or whether they will be considerate occupiers. In this situation we will notify the guest and a full refund will apply minus any possible days stayed and minus any possible breakages.

Liability - We are not liable for any direct or indirect damages of any kind. Under no circumstances shall our liability exceed the rental amount paid to us for the confirmed letting period minus any desposits.

Jurisdiction – These Terms & Conditions are governed by law of The Netherlands, and the courts of The Netherlands will have exclusive jurisdiction over any claim arising from a reservation, booking or stay with us (although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country).

Acceptance – By making a booking with us and sending us a full or partial payment you are agreeing to abide by these Terms & Conditions and are confirming that all member of your party have read, understood and accepted our Terms & Conditions.